FAQ’S

There is no expiration date but it needs to be refrigerated as soon as the bag is opened or when the seal is broken. After opening, it needs to be refrigerated at all times.

Many recommend consuming bird's nest on an empty stomach for best results. You can also have it after a meal as a dessert

An edible bird’s nest is made of a swiftlet’s saliva which has solidified.

How a bird’s nest is graded has a big influence on its price – our AAA nests demand high prices because they are of the highest quality. Most sites will give their best nests a AAA rating. Whenever you’re browsing a website for bird’s nests, examine their highest-grade nests very closely.These ratings grade how well the birds’ nests have been prepared before packaging them. There is a very meticulous process where each individual birds nest is cleansed, pruned, and purified by hand until they are ready for human consumption. we uses the traditional hand-washing method to clean our authentic nests, even though this process takes an incredible amount of hours to complete. Only about 30% of our total harvest makes it into production by the third examination because of how strict we are with nest quality.

The swiftlet’s saliva is a great source of vitamins and minerals. In fact, our tests have confirmed that the average nest contains: Essential proteins,Calcium,Phosphorous,Iron,Sodium,Potassium,Iodine,18 types of essential amino acids and 6 types of hormones

Boiled egg whites are the closest you can get to describing the consistency of edible birds’ nests. The nests are often boiled in water to create a gelatinous texture to add to soup, rice and a variety of dishes.

There are several types of dishes for birds’ nests:
Bird’s Nest Soup - This soup is by far the best known dish that uses a nest. With a gelatinous texture, the soup is considered a delicacy in the world of Chinese cuisine.
Bird’s Nest Rice - After boiling the bird’s nest in water, add the cooked bird's nest to rice to give it a rustic, briny taste.
Asian Pear with Bird’s Nest Dessert - After soaking the bird’s nest in water and adding rock sugar, you place the mixture, goji berries and coconut milk inside a hollow out Asian pear for a healthy dessert with the right amount of sweetness.
Papaya and Bird’s Nest Dessert - Combine cooked bird’s nest, chunks of papaya and coconut milk and pour into a glass. Serve chilled like a pudding.

It’s natural for people who are unfamiliar with bird’s nest as a gourmet delicacy to ask themselves whether it is a case of animal cruelty.

In order to arrive at the answer, let’s look at the interaction between the birds nest farms and the swiftlets - the birds who create the nests that are harvested.Birds nest farms are places that are designed to be safe, hospitable environments for swiftlets, mimicking locations that the birds would build their nests in the wild. Seeing these attractive places for nests, the birds independently flock to them. The swiftlets then build their nests in these farms, using them to incubate their little ones, which in turn hatch, learn to fly, and eventually leave the nest. Swiftlets instinctively build a new nest every season.

We has always prided itself in sourcing its nests from cruelty-free swallow farms, where workers take the utmost care in harvesting nests. We take environmental responsibility seriously, which is why we only partner with local communities who use sustainable, eco-friendly farming practices.

Our bird nests have 5 different grades: AAA, AA, A, B, and C. The grade of the bird nest is based on its size and thickness, with AAA being the biggest and thickest.

You will automatically get 2% off for your first until the third subscription order. Starting from the fourth order, you will get 5% off, and starting from the seventh order, you will get 10% off. You can pause the subscription and retain your discount tier but will have to start over if you cancel the subscription.

Yes, the subscription can be canceled anytime but you will lose your discount tier when you unsubscribe.

Bird's Nest is generally regarded as safe to consume during pregnancy or confinement. At Birdnestexpert, our Bird's Nests are traditionally handpicked, cleaned, and lab-tested to ensure food safety. Our Bird's Nest Drink does not contain stabilizers, preservatives, or chemicals; they are produced in our HACCP, HALAL and ISO-certified facility.

We offer european shipping with assurance. All orders will be delivered to you within 1-10 business days. Please note that we are closed for deliveries on Saturday, Sunday, and Public Holidays.

You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping details. Please ensure your shipping address is correct, as we cannot redirect goods once they are en route to you.
16. Return? Due to food safety reasons, it is not possible to return or exchange food products after it has been delivered. 

Please inspect your order upon reception and contact us immediately at info@birdnestexpert.eu if the product is defective, damaged or if you received the wrong items. We will evaluate the issue and make it right.
The shipping costs are for the customer. However, we will cover the shipping costs if the product has quality problems. If the product gets damaged during transportation, we will not refund this product.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. View more
Cookies settings
Accept
Decline
Privacy & Cookie policy
Privacy & Cookies policy
Cookie name Active
This Privacy Policy describes how birdnestexpert.eu (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why. Device information
  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor.
Order information
  • Examples of Personal Information collected: name, billing address, shipping address, payment information including credit card numbers, email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor.
Customer support information
  • Examples of Personal Information collected:
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor.
  Minors The Site is not intended for individuals under the age of . We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at info@birdnestexpert.eu to request deletion. Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • Facebook, Google, Instagram
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by: Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. Using Personal Information We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. Lawful basis Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below. Automatic decision-making If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you. We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include:
  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
Selling Personal Information Cookies A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on our Site and to provide our services.     Cookies Necessary for the Functioning of the Store The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org. Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above. Do Not Track Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. Changes We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Contact For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at, info@birdnestexpert.eu
Save settings
Cookies settings
Scroll to Top